Posted in Consumer Reports, Return on Investment, Who Knew

Direct Buy: Pay $5,000 to Save

Over at the Consumerist Blog, there is a discussion on whether the discount buying club, Direct Buy, is worth it. In it, they cite a report from Consumer Reports on the Direct Buy hard sales pitch. Consumer Reports went undercover to evaluate the company. Read the report for the full article.

The problem with Direct Buy is that they purport to save you up to 70% off of list price. Well, if you were to research your purchase by getting a quote from 2-3 different sources, you will find most stores never sell at full list and in fact that the price you save from many stores can be as much as 70% off as well. If it sounds to good to be true, it probably is.

The one thing that matters most to consumers beside a good price is service. Aren’t we all just a little tired of getting bad service? Sales people with very little knowledge and even less enthusiasm to educate themselves on their product knowledge base. When making a purchase you want to know that you can rely on that store to stand behind their product, provide excellent customer service, and provide reasonable prices. My time is so valuable, that I don’t want to have to get the run around, call 5 different numbers, get the run around again, have to ship something back to the manufacturer myself. That to me is no bargain! I am willing to pay a little bit more if I know I am getting better service. That to me is priceless!

Advertisements

Author:

Laurie Burke, connected to the design and construction industry since 1996. A seasoned residential kitchen and bath design specialist , Laurie has designed thousands of kitchens & baths as well as other cabinetry projects requiring technical precision in design drafting utilizing state of the art 2020 software for creating accurate plans and elevations. Through on- going product knowledge training and a desire to always stay current with an evolving marketplace, Laurie Burke maintains a strong command of knowing the appropriate Fit & Finish materials required for a residential remodel to meet the budget, the timeline of a project and a client's need for a finished product that meets their satisfaction. Kitchen Designer by trade, foodie, techie, weekend traveler for fun. For more information contact me at burkeKBdesign@gmail.com http://laurieburke.houzz.com

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s